UX Researcher

Staff Augmentation · Mexico City (Híbrido)



Are you an UX Researcher Sr? If you are looking for a great team with a high technical level, where proactivity and the desire to do different things are valued. 



We are leaders in digital solutions with 25 locations on 5 continents and a team of more than 4,500 people. We support large companies and public administrations in their end2end digital transformation process, developing and executing the most innovative and scalable projects from strategy to operation.  

All this growth is based on talent and passion for innovation and continuous improvement, always in our way: simplifying the complex 🤘 

What you’ll do:

  • Understand the background and identify the question/problem to be addressed: Identify the issue to be resolved by exploring the background and probing the project's user needs, in order to fully grasp the context and thereby define the research need.
  • Develop the research plan: Once you understand the context and problem, define the research objective, along with secondary objectives, formulate hypotheses and assumptions.
  • Define the research methodology: Based on the objectives, hypotheses, and assumptions, define the appropriate methodology to address them. Specify the profile and sample, as well as the necessary materials to ensure that all previously set objectives will be met.
  • Promote and carry out best research practices: Execute objective, neutral, and empathetic field research techniques, both moderated and unmoderated, to gather information without biases.
  • Analytical and insightful capabilities: Be capable of analyzing and synthesizing the gathered information to identify relevant insights according to the objectives, effectively presenting results with recommendations and actionable insights of value for both the user and the business.


What you should know to succeed in this role:

  • Analytical thinking: The ability to analyze and understand contexts of varying complexity and see multiple perspectives on the same problem, with the intention of making a decision.
  • Critical thinking: The ability to observe, question, or properly investigate the facts or hypotheses presented in the face of a problem to be solved. Being able to gather diverse information to reach logical and justified conclusions for making better decisions.
  • Creative thinking: The ability to propose different solutions to the same challenge and enrich the development of a project with new ideas.
  • Facilitation: Having resources to assist a heterogeneous group of stakeholders in orienting themselves toward decision-making and achieving shared commitments.
  • Project management: The ability to organize people, resources, and project tasks to achieve objectives.
  • Negotiation: Collaborating with other areas to reach agreements and develop solutions. Presenting and supporting content proposals clearly to ensure that texts are useful for both people and the business.
  • Data-driven decision-making: Consulting and utilizing various sources of qualitative and quantitative information.

Do we share the same DNA? We do, if:  

  • You are flexible and purpose-oriented 
  • You have a creative and innovative mind 
  • You feel confident and enjoy what you do 
  • You are autonomous and have a self-driven personality 

Benefits of working together: 

🏖️ Law benefits  

👩🏻‍ Medical insurance  

🛫 Work in national & international projects 

👩🏻‍🏫 English classes 

🏋🏻‍ Gym pass with exclusive prices  

💲 Referral bonus 

🛫 International Mobility 

📚 L Language classes, technical certifications, and Access to open webinars and Udemy 

😀 Great work environment; our teams make it possible! 

💼 Work from home and flexible hours

🌟Various health and wellness initiatives with our VASS Care program

🧠 Stability and future projection through the professional development plan

📈 You will be part of a dynamic company that is constantly growing

💻 You will participate in projects with cutting-edge technologies

🧩 You will be part of a young, multifunctional, and autonomous team

🥇 You will be part of a large team of high-level professionals whose motivation is contributing value to daily work and professional excellence


If you want to join a dynamic company where technological challenges will be found daily, we await you in the great VASS team. 

We want you to be the best version of yourself. YOUR TALENT IS OUR DNA 🤘 

Welcome to your future! 

VASS is proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, national origin, marital status, or disability. Our recruitment is decided based on qualifications, merit, and business need.

Localización (Híbrido)