Core requirements:
• 3-5 years of experience
• Experience with ServiceNow
• Experience working with CMDB
• Advanced excel skills (formulas, pivot tables)
• Experience in both hardware and software asset and configuration management processes
• knowledge of IT business infrastructure elements (storage, virtual environments, network configurations, O.S. configurations)
• Bilingual Spanish/English - Written and Verbal
Nice to haves: ITIL Certification
Location: Mexico, fully remote