KEY RESPONSIBILITIES:
-Management of IT Areas in order to maintain services working from some of the core systems of the Bank.
- Responsible for keeping track of the delivery forecasts of the entire project
- Lead the project office to ensure that the quality of the project met the standards set by the Bank and the Client.
-Identify relevance and give continuity to incidents reported.
-Follow up of new projects that bring permanent solutions to the reported incidents.
-Management of DRP (Disaster Recovery Plan), in terms of logistic and availability for the applications that use the areas supported.
-Management of high availability tests for core applications and processes.
-Elaboration of KPI’s reports to evaluate the more affected areas and the time of response on the reported incidents