Level 3 support

Staff Augmentation · Remoto



Are you a Level 3 support engineer? If so, you are looking for a highly technical team, where proactivity and the desire to do different things are valued. 



We are leaders in digital solutions with 25 locations on 5 continents and a team of more than 4,500 people. We support large companies and public administrations in their end2end digital transformation process, developing and executing the most innovative and scalable projects from strategy to operation.  

All this growth is based on talent and passion for innovation and continuous improvement, always in our way: simplifying the complex 🤘 

What you’ll do:

  • Responsible for Level 3 support (code support) of CRM applications, either batch (mainly COBOL) or online (mainly Banksphere/Java)
  • Lead post-implementation validations on technical and infrastructure BAU changes
  • Assists in preparing technical design specifications based on functional requirements and analysis documents
  • Participates and, in some cases, lead code reviews and root cause analysis


What you should know to succeed in this role:

  • 5 years of hand-on experience on programming languages:
  • Informatica Power Center
  • Java
  • Unix
  • SQL
  • Larger focus on COBOL and Informatica Power Center
  •  Knowledge of ETL processes and batch scheduling tools (i.e. Control-M)
  • Banksphere experience would be a great selling point
  • Experience in Event-based solutions
  • Experience in CRM systems and/or Data Analytics
  • Fluent in English


Do we share the same DNA? We do, if:  

  • You are flexible and purpose-oriented 
  • You have a creative and innovative mind 
  • You feel confident and enjoy what you do 
  • You are autonomous and have a self-driven personality 

Benefits of working together: 

🏖️ Law benefits  

👩🏻‍ Medical insurance  

🛫 Work in national & international projects 

👩🏻‍🏫 English classes 

🏋🏻‍ Gym pass with exclusive prices  

💲 Referral bonus 

🛫 International Mobility 

📚 L Language classes, technical certifications, and Access to open webinars and Udemy 

😀 Great work environment; our teams make it possible! 

💼 Work from home and flexible hours

🌟Various health and wellness initiatives with our VASS Care program

🧠 Stability and future projection through the professional development plan

📈 You will be part of a dynamic company that is constantly growing

💻 You will participate in projects with cutting-edge technologies

🧩 You will be part of a young, multifunctional, and autonomous team

🥇 You will be part of a large team of high-level professionals whose motivation is contributing value to daily work and professional excellence


If you want to join a dynamic company where technological challenges will be found daily, we await you in the great VASS team. 

We want you to be the best version of yourself. YOUR TALENT IS OUR DNA 🤘 

Welcome to your future! 

VASS is proud to be an Equal Opportunity Employer. We do not discriminate based on race, religion, color, sex, gender identity, sexual orientation, age, national origin, marital status, or disability. Our recruitment is decided based on qualifications, merit, and business need.